Tradesperson Research

Help us build the right thing.

We're building DownTools AI — an admin tool built specifically for UK tradespeople. Before we build more, we want to understand your biggest challenges. Takes about 5 minutes. No email required unless you want updates.

5 minutes 7 sections Completely anonymous
Section 1 of 7
About you
1. What is your trade?*
Select the one that best describes your main trade
Please select your trade to continue.
2. How long have you been self-employed?*
Please answer this question to continue.
3. How many jobs do you typically complete in a month?
Section 2 of 7
Your admin time
4. Roughly how many hours per week do you spend on admin?*
Quoting, invoicing, chasing, emails, scheduling, bookkeeping — everything that isn't the actual work
Please answer this question to continue.
5. When do you typically do your admin?*
Select all that apply
Please select at least one option.
6. How much money do you think late or forgotten invoices cost you each year?
2 / 7
Section 3 of 7
Your biggest headaches
7. Which admin tasks cause you the most pain?*
Select all that genuinely apply
Please select at least one option.
8. In your own words — what's the single most frustrating thing about running your business day-to-day?
Be as specific as you like. This is the most valuable question in the whole survey.
0 / 600
3 / 7
Section 4 of 7
How you manage things now
9. How do you currently write and send quotes?*
Please answer this question to continue.
10. Do you use any software or apps to run your business?
Select all that you currently use regularly
11. If you've tried trade software before and stopped using it, why did you stop?
Leave blank if not applicable
4 / 7
Section 5 of 7
What would actually help
12. If a tool could save you 8–10 hours of admin per week, how valuable would that be to you?*
Not valuable at allIncredibly valuable
Please rate this to continue.
13. Which of these would save you the most time if it happened automatically?*
Select your top 3
Please select up to 3 options.
14. What's your biggest worry about using AI or software to handle your customer communications?
5 / 7
Section 6 of 7
What you'd pay
15. If a tool genuinely saved you 8 hours of admin per week, what would you pay per month?*
Please answer this question to continue.
16. What would need to be true for you to pay for a tool like this without hesitation?
Be honest — this directly shapes the product
0 / 500
6 / 7
Section 7 of 7
Last few questions
17. How likely are you to recommend a good trade admin tool to other tradespeople you know?
Not at all likelyExtremely likely
18. What phone do you mainly use for work?
19. Is there anything else you'd want us to know — challenges, ideas, or things you've always wished existed for your trade?
0 / 800
20. Would you be happy to have a 20-minute call with Dan to go deeper on your challenges?
Completely optional — but massively valuable if you're up for it
7 / 7

By submitting this survey you agree to be contacted by DownTools AI if you provided your contact details above. Your responses help shape the product. You can ask for your data to be deleted at any time — email daniel@downtoolsai.com. View our Privacy Policy.

🎉
Thank you.
Really.

Every answer helps us build something that actually solves the right problems. Dan reads every response personally and shapes the product around what tradespeople actually need.

Questions? DanielReading@downtoolsai.com or +44 7956 851005

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